Privacy Policy

Who we are

This website is operated by Pivot Software and Consultants LLP (“Pivot”, “we”, “us”). Pivot is referred to in public materials as Pivot.

If you have questions about this page or about personal information submitted through the website, contact us at info@pivotsoftwareconsultants.com or 9492989700.

What this policy covers

This policy describes personal information collected through this website, including the enquiry form and any direct contact you choose to make by email, phone, or WhatsApp.

It does not describe information collected in later project work, contracts, or systems that are not part of this website. Those arrangements, if any, would be agreed separately.

Information you provide

The enquiry form asks for your name, email address, and a message. Company name, phone number, a related service, and an industry are optional.

The form also includes a hidden field used only to discourage automated submissions. People using the site should leave that field empty.

If you email, call, or message us instead, we receive whatever details you include in that message.

How enquiry data is handled

When you submit the enquiry form, this website validates the details and applies basic anti-spam checks (including a short timing check and a limit on how many submissions can be sent from the same network address in a short period).

If an enquiry delivery destination is configured for the website, the submitted details are forwarded to Pivot so we can respond to the enquiry. This website does not operate a public database of enquiries and does not claim to store messages in a customer relationship system.

If no delivery destination is configured, the website will not report that Pivot has received the message. In that case you should use email, phone, or WhatsApp so the enquiry actually reaches us.

We use enquiry details to understand what you are asking and to reply. We do not use this website to send newsletters, and we do not run advertising or analytics scripts on this website.

Cookies and similar technologies

This website does not set advertising cookies and does not include third-party analytics scripts.

The site may use strictly necessary technical cookies or similar storage that the hosting platform or web framework requires in order to operate the site, including the enquiry form’s security checks during a visit.

Sharing

Enquiry details are used by Pivot to respond to you. If a delivery destination is configured, that destination receives the submitted form fields for that purpose.

We do not sell personal information collected through this website.

Hosting, domain, and similar infrastructure providers may process technical data needed to deliver the website. Specific processor names and locations are not listed here and require owner confirmation before they are published.

Retention

This website does not publish a fixed retention period. How long enquiry correspondence is kept is an operational matter for Pivot and requires owner confirmation before a specific period is stated.

Anti-spam rate-limit records are held in server memory for a short window so the form cannot be submitted repeatedly in a short time. They are not a customer records system.

Security

We take reasonable care when handling enquiry details submitted through this website. This page does not claim a particular security certification, audit, or standard.

Your choices

You can choose not to use the form and contact us by email, phone, or WhatsApp instead.

If you want a copy of information you sent through the form, or you want us to update or delete enquiry correspondence where we still hold it, email info@pivotsoftwareconsultants.com. Legal rights can vary by place of residence; any jurisdiction-specific rights statement requires owner confirmation.

Children

This website describes software and consulting services for businesses. It is not directed at children.

Changes

We may update this page when the website’s behaviour changes. The date at the top of the page will change when we do.

Owner confirmation still required

Before treating this page as a final privacy notice, Pivot should confirm: the legal entity details to include (including any registered address), where the business is established, which providers receive enquiry data, how long correspondence is kept, and which privacy rights wording applies.